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Contracts Engineer

Posted: 3 March 2023


Contracts Engineer


Olympus Park Quedgeley Gloucester, GL2 4NF, United Kingdom

Business Need / Purpose of Role:

To ensure orders received are in line with quotations, along with order entry details, documentation requirements for the creation of the job file. Provision of monitoring & reporting back to customers on updates for deliveries.

Objectives, but not limited to:

Primary tasks:

  • Management of new valve orders and Key Projects.
  • Focal point of contact for the customer.
  • Create visibility and maintain accurate status reporting of workflow.
  • Carry out full commercial & technical review for the scope of supply associated with each new valve order
  • Ensure all customer generated changes are translated into PO variations (price and schedule).


  • Contract review to ensure order content is in line with the quotation submitted.
  • Commercial review to ensure all T & C’s have been accounted for in the quotation and where necessary, comment upon for clarification / rejection.
  • Act as a customer focal point for order management, liaising by e-mail, phone or customer / expeditors visits to the Gloucester Facility.
  • Specific point of contact (SPOC) for specific customers
  • Attend/arrange Customer Kick-Off meetings for new order contracts (when necessary).
  • Any other terms of business in conjunction with orders received.
  • For pass through orders from Severn Brighouse or India ensure all details and documents associated with the customer’s order is received.
  • Provide and assist in improving customer relations and satisfaction.
  • Work with Production Planner to re-establish priorities.
  • To ensure all appropriate actions are taken to mitigate project risk.
  • Liaise internally with all departments to enable clear responses to be issued to our customers answering their queries raised.
  • To liaise and support documentation in the efforts to have documents approved/cleared on time.
  • To keep customers regularly apprised of progress, produce accurate and timely status reports for selected contracts.
  • Drive Inter-departmental handover process & co-ordinate cross-functional reviews when necessary.
  • To ensure all document changes/revision follow the Severn DCO process
  • Attend expediting visits and pre-production meetings with customers.
  • Monitor Stage Payments/LD’s as per the contract requirement involving relevant dept (Documentation and Finance Dept).


To cover for team member within the contracts dept, providing assistance in the above roles, when others are away on business, on Holiday, or on sickness.


  • Assist in the development and improvement of the QA procedures, documentation, and flow methods of the business.
  • Assist sales when required with review of specifications, Technical / commercial bid packages for tender.
  • Where appropriate ensure the Commercial management rules of the road are adhered to.

Education and/or Experience:

Higher National Certificates/Diplomas or equivalent from college; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

How to apply

If you wish to apply for this position please send a copy of your CV with a covering email letter to:

Job application

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